Description

 

                      RESUME  

    ARUL KUMAR

Contact No: +853 63008109                           Email: arulkumar345@gmail.com

 
Career objective

A qualified hygiene and environmental supervisor seeking placement in a local establishment to work towards a tidy and work friendly environment to increase productivity
Career summery

An adept housekeeping professional with more than six years of hospitality industry experienced housekeeping professional especially Rooms division Housekeeping services, in order to maintain surroundings clean, hygienic and attractive, for pleasant customer experience.
 
Professional Work Experience
 
 
 
 
Ø  Presently working as a Housekeeping supervisor at Four Seasons Place(Pre-opening Apartments)and Four seasons Hotel   in Macau since 17th November 2014 to till 10August 2015. Which offers 360 Guest rooms and suites and 5 Outdoor swimming pools.

                     

 

Ø  Housekeeping supervisor and departmental designated trainer  at Kempinski Hotel(An European luxury brand), Mall of the Emirates Dubai, since 13/03/2014(A five star luxury hotel personifies pure elegance and luxury within its impressive array of rooms including 15 Grand Ski chalets and 393 Guest rooms and suites are offering views of the Arabian Gulf

 

                 

 

Ø  Housekeeping Supervisor in Flora Creek Deluxe Hotel Apartments, Dubai, United Arab Emirates since  01/ 19/ 2013 to  02/03/2014     

Ø  Housekeeping Room attendant  since  06/07/2010-01/07/2013

                  

                 Four Seasons Hotel, Mumbai

v  Nominated for Star of the month in March 2011

v  Nominated for Star of the month in February  2012

Ø  Industrial exposure training (Rooms division(Housekeeping ) and Food and Beverage Service)   at The Residency Towers Hotel, Chennai (since 11/03/2008-03/03/2009)

DUTIES AND RESPONSIBLITIES

Ø  Conducting frequently asked questions in daily briefing

Ø  CARE  the people as well as maintain the high level of standard

Ø  Get more productivity

Ø  Investigate complaints regarding housekeeping service and equipment, and takes corrective action.

Ø  Self inspecting guest rooms such as VIP, LONG STAYS rooms and public areas include meeting rooms, ball rooms throughout entire hotel

Ø  Taking induction class for the hotel new joined employees

Ø  Discuss about the guest experience in the daily briefing meeting.

Ø  Ensured highest standards of cleanliness and quality, maintained high scores in guest surveys and regular company inspections.

Ø  Coached, counseled, motivated and maintained high employee morale, positive relations with the Housekeeping staffs.

Ø  Providing information to guests about hotel services, facilities and other amenities.

Ø  Listening and responding to guests’ requests or complaints 

Ø  Co ordinate with Director of housekeeping for taking inventory

ACADEMIC PROFILE GRADUATION

Achieved  Three year Bachelor  Degree of Science( B.Sc) Hospitality & Hotel Administration in Tamilnadu Open University, Chennai(dual mode 2007-2010)
Achieved Three year Diploma in Hotel Management & Catering Technology in State Institute Of Hotel Management & Catering Technology,Thuvakkudi,Trichirapalli, Tamil Nadu, India            (July 2007-April2010)
 HIGHER SECONDARY

Arcot Lutheran Church Higher Secondary School ,saron ,tiruvannamali.
Tamilnadu,since June2005-April2007  State Board (73%)

PERSONAL INFO

§  Date Of Birth      –  13/04/1990

§  Father’s name     –  Anna durai

§  Nationality          –   Indian

§  Marital status       –   Bachelor

§  Sex                      –   Male

§  Willing to work relocate-yes

§  Height                 –  160 centimeters

§  Weight                –  62kg

Passport details:

§  Given Name   –  Arul kumar

§  Sur name        –  Annadurai

§  Passport no     –  J5226388

§  ISSUE DATE  –  05/19//2011

§  Expiry  Date   –  05/18//2021

§  Place of issue  –  Chennai

PermanentAddress

Eaststret,Uthangal(Post),Viridhachalam(Taluk),cuddalore(district),Tamilnadu,India PIN 607804      

LANGUAGES KNOWN

English (read, speak & write)
Tamil.(read, speak & write)
Hindi(speak)
Basic French (read ,write, speak)
SKILLS

Excellent guest service & communication skills
Good leadership skills
Knowledge about maintenance of rooms ,bathrooms as well as company’s standards
Quick decision making
COMPUTER PROFICIENCY

Microsoft office
Opera  (property management system)
HOBBIES

·         PLAYING MUSIC

REFERENCE :

Ø  Mr. Paulo Lou, Assistant Director of Housekeeping, Four seasons Hotel Place and Hotel Cotai strip, Macau. Email: paulo.lou@fourseasons.com Mobile :+853 66360038

 

Ø  Mr. Willy zhang ,Assistant Director of Housekeeping ,Four seasons Hotel,Cotai strip, Macau Email :willy.zhang@fourseasons.com  Mobile :+853 66360038

Declaration :                 

 I acknowledge that the details shared above are true to the best of my knowledge and belief ,and can be supported with documented proofs, if required

Name :Arulkumar annadurai

 

Signature:                                           Place:                                   Date: